Hi, soap fans! We wanted to address a few issues we know users are experiencing on our site. We value your readership, opinions, and feedback you have shared with us. Please use this article to leave any additional feedback you have for the website.
The daily puzzles are definitely a fan-favorite and we want to ensure they are playable by all. It’s come to our attention that the new website has changed the look of the puzzle layout, and has made it so puzzle pieces are not showing and/or the formatting of the puzzle doesn’t fit on the screen. In the comments below or using the contact form, please inform us of any additional issues you are facing so we can compile a list and begin finding solutions.
We see your frustration with comments being restricted for no apparent reason, or for words you thought had been allowed. We want you to know that sometimes it is done automatically by the system, and not by a person on our team. However, we are working with the program to be less strict on comments and have our moderator team work harder to find these mistakes and correct them. If you have a specific post rejected and you feel it’s unfair, please let us know by using the contact form below.
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