When this The Young and the Restless (YR) star stepped on an Air Canada flight a month ago, she never expected the experience she had.
Traveling with her toddler son Niam, Mishael Morgan (Hilary), who grew up in Toronto, Canada claims she was harassed by a flight attendant for no apparent reason.
She was in the back of the plane trying to rock her son to sleep when there was no “seatbelt sign” lit, meaning she was free to move about the cabin.
She then claims a flight attendant verbally harassed her to sit down and did so in front of her supervisor when Morgan voiced a complaint.
Morgan wrote to Air Canada and asked for a written apology from the attendant–nothing more–but instead got a polite letter back offering her a 15% discount on her next flight.
The actress posted her experience and parts of the letters to and from Air Canada to her Instagram, so she could let others know about her poor customer service experience.
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I waited a month to post this because I wanted to give @aircanada a chance to respond. While on a flight, my son I was harassed by an aggressive flight attendant. I was trying to rock my child to sleep at the back of the plane, and this attendant kept going out of her way to verbally attack us even thou I was desperately try to ignore her and there was no seat belt sign on. After speaking with the supervisor on the flight, this flight attendant lost it and got in our faces. She began verbally accosting us on the flight, right in front of her supposed supervisor! I’m standing there with my child strapped to my chest, in utter disbelief. The supervisor did nothing! It was the most unprofessional thing I have ever experienced! All I really wanted was a written apology from this employee. I want to know that she didn’t get away with this rude, and unprofessional behaviour. I didn’t think it was too much to ask, but apparently it was. Thanks for the apology and the 15% off, but my dignity is worth a bit more @aircanada #ihateaircanada #travelnightmares #airlineboycott #whyaremytaxespayingforthis #laststraw #protectivemama